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Industry

Public Health systems are among the world’s biggest employers, many with hundreds of thousands of employees to manage. Digitisation, and in particular mobile device penetration, has created new, effective and efficient ways for hospitals and trusts to manage their human capital.

Staff retention and wellbeing are two of the most important areas which needs addressing in the NHS

Absence due to sickness alone costs the NHS around £280 million. Digitisation helps Trusts manage and retain employees better.

Bullying and harassment rates are alarmingly high and are areas that require major improvement in

pursuit of overall staff wellbeing.

Younger employees are an important part of the workforce. Mobile is their preferred communication channel and will help in the engagement and retention.

Most clinical staff don’t access their computers regularly and forget their login details. HR needs a new platform for communicating important matters with the staff.

Communicating information to a large number of employees can be challenging. Mobile offers unintrusive but effective mass communication, via push and in-app notifications.

Product Features

ANNUAL LEAVE CALCULATOR AND ABSENCE MANAGER

The app includes a digital version of the NHS standard calculator allowing employees to monitor and calculate their

holiday absence entitlements.

FREQUENTLY ASKED QUESTIONS

A Customised Q&A in the app answers the vast majority of questions - from maternity leave to new starter - that are

normally fielded by the HR department.

EMOTIONAL WELLBEING TOOLKIT

The NHS standard toolkit helps maintain employee physical and mental wellbeing at work, creating a safer and more effective workplace to maximise the success of the organisation.

APPOINTMENT BOOKING

Employees can now request appointments with the HR department through the app, reducing the number of calls that

HR has to field whilst streamlining the appointment booking process.

EMPLOYER / EMPLOYMENT POLICIES

AskHR creates a digital library for a Trust’s key procedures, policies and contracts, creating a single reference point for

clinical and non-clinical staff that is easily accessed on the go.

ANNOUNCEMENTS / NOTIFICATIONS

The HR department can now make use of a mobile device’s push notifications to discreetly send announcements to all employees (or just a subset), making sure that everyone is notified of important events.

DOWNLOAD PRODUCT SHEET

EMPLOYEE DEVELOPMENT

The training and development feature offers staff updates on available external courses, training courses and statutory and mandatory training.

CLOUD-BASED CMS SYSTEM

The app is accompanied by an easy to use CMS system where the HR department can update, change and ammend content which

is displayed in the app.

Statements from Service users

About Kingston Hospital

 

Kingston Hospital NHSFT is a district general hospital supporting around 350,000 people in  Kingston, Richmond, Roehampton, Putney and East Elmbridge. We were the first acute Trust in south west London to gain Foundation Trust status when we were authorised in May 2013. We have approximately 520 beds and directly employ around 2,750 staff with another 300 staff employed by contractors but working on behalf of the Trust.

 

Want to know more?

VISIT KINGSTON NHSFT

About us

About Ampersand

 

Recently ranked #1 in health and life sciences digital agency, Ampersand promotes multi-stakeholder R&D as the most effective way to ensure the clinical relevance and patient adoption of new digital services. The company’s offering spans concept development, architecture, service/userexperience design, data management, creative services and software development; and relies on deep knowledge of health and life sciences.

 

Want to know more?

VISIT AMPERSAND

FAQ

  • Want to know more? [+]

    AskHR is a workforce management and engagement platform for NHS Trusts. The service comprises:

     

    1 - A mobile app for staff, which is used to find up to date information from the HR department.

    2 - A CMS which allows HR to manage engagement, interaction and content within the app.

  • How much does the app cost? [+]

    AskHR is free for employees. Trusts pay a de minimis licence fee for each administrator.

  • Is the app a replacement for a HR department? [+]

    No. The app is a tool used to enhance the overall functions of a HR department.

  • Does the app capture data? [+]

    Yes. There is a feedback form within the app which allows employees to send messages to HR.

  • What is a CMS (Content Management System)? [+]

    A CMS is an online app that is used to create and manage digital content.

  • Does the app require any personal information from staff? [+]

    Notwithstanding your email address, the app requires no personally identifiable information.

  • What information does the app provide to staff? [+]

    The HR department chooses what information to provide to its staff. Normally, the app provides information from the HR department that would ordinarily be available to the public, including under freedom of information.

  • Why is this important? [+]

    Retaining and motivating employees is a major concern for all employers. AskHR helps employers across the public sector engage with large employee populations in a sensitive, transparent and modern way.

  • Not aswered? Please contact us below

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